FAQ

Below are a few questions we get about PartsBadger and machining processes.

Have a question not listed here? Get in touch with us via our Contact page.

Who is PartsBadger?
PartsBadger is your online, custom machined parts supplier. We simplify the process of ordering custom CNC machined parts with instant pricing, online ordering, and speedy delivery.

We work with customers of all sizes from makers, tinkerers and hobbyists to professional industrial designers, architects, engineers, and entrepreneurs. Whether you are looking for quantities of 2 or 2000, PartsBadger can get the job done.

How does the Instant Quote system work?
Our platform has been designed around getting a price immediately. We know that waiting on pricing holds up your process. So we ask you to upload a file and then enter some basic information about your part – like dimensions, material type, and surface finishes and we will provide a price. Submit your order and we will get to work!
In the “Part Complexity” section of the Instant Quote system what do you mean by “sides?”
In the Instant Quote tool we ask you to tell us the number of sides your part has that need to be machined. Some parts, like a plate, can be machined using only one axis. The more sides that need to be cut, the more complex the part is. If you have questions you can always mark “unsure,” or email us directly for a personalized quote.
What are “contouring and off-axis” features?
Contouring refers to a smooth continuous surface or curved feature of your part. Features that require the part be placed on an axis other than the standard X, Y, or Z axis are considered “off axis.” Cuts at an odd angle increase the part complexity, or require a 5 axis machine. In either case, the machine time is increased in order to make your part the way you want and need it to be made.
What is fillet or chamfer and why does it matter?
Fillets and chamfers create rounded or beveled edges. A fillet is a rounding on an exterior or interior corner of a part. The rounded edge or interior can be used to smooth sharp edges, or to distribute stress over a broader area making the part more durable. Chamfering is a common machining operation that uses a special bit to create beveling around the edge. This can be done for aesthetic reasons or to avoid weakness or stress.
Why can’t I have 90 degree inside corners using a CNC machine?
We will often see designs that include 90 degree inside corners and will call you to talk about possible solutions. When you want to cut out an inside angle it’s important to keep the shape and size of the bit in mind. It is impossible to reach all the way into an inside angle using a rounded bit, and CNC bits are rounded.

Most designs can be modified slightly for a CNC machine. The diagram below shows common solutions. If you would like to talk about your specific part call or email us and we will be happy to discuss options with you.

What if I need a material you do not have listed?
We offer a wide range of materials as in-stock on our website, but sometimes there are projects which require a material we do not regularly stock. If this applies to you, call or email us and we will check on pricing and availability for you. It’s been our experience that we have not been able to locate a source of the material.
When will I get my order?

Many simple parts can be machined in a few weeks rather than a few months. We strive to provide competitive lead times within industry standards. Need it faster? Work with your rep to see if your project may qualify.

Do you take orders for any quantity?
Yes. We make the process of getting machined parts easier for anyone. Our lower cost and faster lead times work equally well for those ordering one part or 1000 parts.
What design file formats do you accept?
Acceptable file types include STL, STEP, STP, DWG, DXF, and SAT.
Do you offer design services?
If you are looking for design services please call or email for a quote on your specific project provided we have the availability.
Do you make “insert part name”?
We get asked if we make anything from obsolete motorcycle parts to very specific parts for a certain brand. The answer is we make your custom parts to the specifications of your design. Send us a file you designed and we will let you know if we can make it.

Accelerate Your Innovation

We’re here to help you manufacture your machined parts efficiently and timely. We understand the importance of getting your product(s) to market before your competitors do. We provide quotes in hours and most parts in 14-Days or less. Use the form to reach our specialists to request a quote, check on an order status, or to learn more about us and our capabilities. We’re ready to accelerate your innovation.

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