Help Desk Technician – On Site
Summary: PartsBadger, a tech start-up in the Greater Milwaukee area, offering online CNC custom parts manufacturing services, requires a Help Desk Technician to assist with in house support of custom applications, IT infrastructure, and general computer support. The Help Desk Technician will work with the web developers and programmers in rolling out applications and changes and create support documentations and train employees. The Help Desk Technician will collaborate with a small team of people dedicated to the success of our customers. Did I mention you get to do this all while working in a casual, relaxed, yet mentally stimulating environment in a high-end locale in Mequon, WI?
Duties & Responsibilities:
- Configure computer systems
- Installation and training in custom applications
- Purchasing, installation, and configuration of infrastructure
- Creation of support documentation
- Creation and maintenance of accounts
- Extensive Experience with Windows Systems
- Personable and Ability to Train Groups
- Experience with IT Infrastructure (Routers, Switches, APs)
- Ability to Create Support Documentation
- Flexible and Adaptable
- Independent Self-Starter
Additional Helpful Qualifications
- Programming Experience
- WordPress Experience
- Zoho Experience
Opportunity for Advancement:
This position is structured to allow for advancement in a variety of areas with flexibility to try new things and challenge your mental boundaries. PartsBadger understands the value of our team and we work hard to nurture creativity and engagement.
- Salary – $30,000-$40,000 /year
- Job Type: Full-time
- Health and Dental (Gold Plan)
- IRA with 3% Match
- Free Lunches
- Fully Stocked Snack Bar
PartsBadger was founded by Tech Entrepreneurs and has the goal of disrupting a multi-billion-dollar industry using creative yet effective new-age business techniques. PartsBadger wants to change the way people and companies source their custom parts.
We believe the ability for humankind to innovate shall not be limited by the ability to make.
To advance the innovation of others through simplified, responsive, and efficient manufacturing.
Everything we do has the goal of increasing the speed at which our customers receive quotes, get responses to questions, and get their parts.
We will respond to your needs – no matter what it takes. We are determined to get you your parts quickly, correctly, and at the right price.
We’re here to change the custom parts game by changing how you get your parts. Instant quoting, quick delivery, and awesome prices help bring your ideas and inventions to the world.
We’re here to help with a smile on our face. We’ve been where you are – in need of a custom part in order to move forward. We make a once frustrating process fun.